Shipping Policy

Shipping Policy

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order is shipped.

Shipping Time & Rates

  • Standard Shipping: Estimated delivery within 7-15 business days.
  • Expedited Shipping: Faster shipping options may be available at checkout.
  • Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

  • We offer worldwide shipping! Shipping times vary depending on the destination.
  • Additional customs fees or import duties may apply and are the responsibility of the buyer.

Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.
  • You can track your package using the provided link.

Delayed or Lost Packages

  • If your package is delayed, please allow extra time due to high demand, customs, or carrier issues.
  • If your order is lost in transit, contact our support team at cartoviastore@gmail.com, and we’ll assist you.

Address Issues & Undeliverable Packages

  • Ensure your shipping address is correct before placing your order.
  • We are not responsible for lost packages due to incorrect addresses provided by customers.

Contact Us

For any shipping-related questions, please reach out to us at cartoviastore@gmail.com.